NEW***Beautiful Shiny Metal Heart Hook Phone Charm | Gold, Silver, Rose Gold with adhesive backing, phone decoration to hang cute accessory

Frequently Asked Questions

Shipping policy for USA buyers

If you choose to add insurance for your order, your order will be tracked & protected in the event of it being lost or damaged. Pictures are required as proof of damage. You have 14 days from the date marked as delivered on the tracker to contact me about your issue. After 14 days, there will be no refund/replacements.

For sticker orders, if you don't choose to have insurance, your shipping method will default to be USPS first class mail untracked. No refunds/replacements allowed for untracked method.

Shipping policy for International buyers

Flat items can be mailed untracked. There will be no refunds in the event of lost mail.

All international tracking packages will be insured and tracked via USPS.

Shipping includes protection for lost parcels & damages. Please wait at least 60 days from the shipment date before contacting me for lost package. If your package is damaged, please reach out to me immediately and be ready to provide picture evidence. Once 100 days have passed from the shipment date, your package protection is expired and there will be no replacements & no refund.

If your package weighs more than 8 oz, an additional $8 USD shipping fee will be required to ship your package. You will be contacted & your order will be on hold.

Other policies you should know before buying

We do NOT accept returns and cancellations.

We are not responsible if you forget to read the item description and you expected something different. PLEASE READ THE ITEM DESCRIPTION SO YOU UNDERSTAND WHAT YOU ARE BUYING. We use different sticker papers for different designs so please read the description where it is clearly stated what type of paper it is.

Stylenstudy is not responsible to send replacements/provide refunds if you entered the wrong address so please check your address carefully.

Please allow for minor color differences from what you see on your monitor versus the real item in person. Everyone's monitor settings/phone screen settings are all different.